Tencent Technology (Shenzhen) Company Limited
|No Expiration Date
|Scope of Application
Tencent QQ is a popular instant messaging and social networking platform developed by Tencent. QQ Coins are the in-app currency that can be used to purchase virtual items, such as avatars, clothing, and accessories, as well as to unlock premium features, such as ad-free messaging and expanded cloud storage.
How to Receive Goods
Once you have completed your Tencent QQ top-up, your QQ Coins will be automatically added to your QQ account. You can log in to your QQ account and check your balance to confirm that the recharge was successful.
We support a variety of payment methods, including debit cards, credit cards, and PayPal. We also support payments from multiple countries and currencies.
The Buying Process
1. Select the item, denomination, and quantity you want to buy.
2. Enter your QQ account information.
3. Reconfirm your recharge information and select the applicable payment method and offer.
4. Submit the order and complete the payment.
5. Your QQ Coins will be automatically added to your account within minutes.
Q: What should I do if I fill in the wrong account? Can I get a refund?
A: If you fill in the wrong account information when recharging QQ Coins, we will do our best to recover your Coins. However, we cannot guarantee a refund. Please be sure to double-check your account information before completing your purchase.
Q: How long will it take for the payment to arrive?
A: Your QQ Coins will be added to your account within 1-2 minutes of completing your purchase. If you do not receive your QQ Coins within 5 minutes, please contact customer service for assistance.
If you are recharging for someone else, please beware of scams.
1. Do not purchase QQ Coins from third-party platforms, as they may be counterfeit.
2. Redeem your QQ Coins on the official Tencent QQ website as soon as possible.
3. For any other problems, please feel free to contact customer service.