Ele-Zone CO., LIMITED
|No Expiration Date
|Scope of Application
Elelive is a popular online karaoke platform with a wide selection of songs and features. Elelive Credits are the in-app currency used to purchase songs, sing with friends, and more.
How to Receive Goods
Once you have completed your purchase, your Elelive Credits will be added to your account automatically. You can check your recharge status by logging into your account or app and visiting the Personal Center.
We support a variety of payment methods, including debit cards, credit cards, and PayPal. We also support payments from multiple countries and currencies.
The Buying Process
1) Select the item, denomination, and quantity you want to buy.
2) Enter the account information you want to recharge.
3) Reconfirm your recharge information and select a payment method.
4) Submit your order and complete the payment.
Q: What should I do if I fill in the wrong account? Can I get a refund?
A: If you fill in the wrong account information, we will do our best to recover your Elelive Credits, but we cannot guarantee a refund. Please be sure to double-check your account information before submitting your order.
Q: How long will it take for the payment to arrive?
A: Under normal circumstances, your Elelive Credits will be added to your account within minutes. If you do not receive your Elelive Credits within 10 minutes, please contact customer service.
1) If you are recharging for someone else, please beware of scams.
2) For Gift card items, please redeem them on the official website instead of third-party platforms.
3) Please make sure all the information in your order is correct.
4) For any other questions or problems, please feel free to contact customer service.